PLATFORM COMPARISON

QuadC vs Knack: Beyond Scheduling

Find the right support solution for your institution. QuadC brings tutoring, advising, writing help, mentoring, and academic services into one platform. It helps staff identify at-risk students early, deliver adaptive support, and coordinate human and AI-driven guidance. Knack focuses on peer tutoring and outsourced operations. Compare both platforms below.

quadc vs knack
QuadC is trusted by top institutions and loved by 1M+ users globally
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QuadC vs Knack

QuadC is a unified student success platform built for multiple sub-services. It helps staff spot risks early, coordinate support, and combine human expertise with AI-powered support. Knack focuses on peer tutoring looking to expand student-to-student help.

Top Features

QuadC

Knack

Early Alerts checkmark x mark-1
STEM-Friendly Teaching Tools checkmark checkmark-1
Video Conferencing & Advanced Whiteboard checkmark checkmark-1
Designed to Support Multiple Sub-Services checkmark x mark-1
Facilitates Access to Out-Sourced Services checkmark checkmark-1

AI for Students and Staff

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x mark-1

 

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Get a one-page summary of the key differences between QuadC and Penji so you can share it with your team!

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What’s important in a student success tool?

Choosing a Student Success tool is an important decision. With the right tool, your team can not only save time on the day-to-day administrative tasks, but also access valuable insights and reporting metrics to impact your student retention goals.

Integrations

integrated-1024x641

Connect with the tools you already use.

Both QuadC and Knack support key campus integrations, including SSO, LMS, SIS, and conferencing tools. This ensures a smooth workflow and eliminates complex integrations.

Integrations

QuadC

Knack

Zoom  checkmark checkmark-1
Microsoft Teams, WebEx, and Google Calendar checkmark checkmark-1
Student Information System (SIS) checkmark checkmark-1
Learning Management System checkmark checkmark-1

 

Configuration

A customized experience with only the features you need.

QuadC supports tutoring, advising, writing centres, coaching, mentoring, and more. Knack focuses on peer tutoring only and does not offer configuration for other support units.

Configurations

QuadC

Knack

Tutoring  checkmark checkmark-1
Writing Support checkmark x mark-1
Advising checkmark x mark-1
Coaching & Mentoring  checkmark x mark-1
Early Alerts Powered by AI checkmark x mark-1
AI for Students checkmark x mark-1
AI for Educators checkmark x mark-1

 

Video Conferencing

Access a seamless virtual meeting space.

QuadC provides built-in video conferencing and a digital classroom with math tools, coding environments, and asynchronous editing features. Knack offers a simpler online classroom for tutoring sessions.

Video Conferencing Features

QuadC

Knack

Video conferencing with audio, video, and text chat, a shared whiteboard, and drawing and math tools      checkmark checkmark-1
Ability to teach and practice coding within the whiteboard    checkmark x mark-1
One-to-many video sessions     checkmark x mark-1
Asynchronous & synchronous document editing      checkmark x mark-1
An included eTutoring module with file upload, written response, and email response tools with a dedicated slot-based schedule interface checkmark x mark-1
Access to video recordings of previous tutoring sessions checkmark checkmark-1
STEM-friendly teaching tool         checkmark checkmark-1

 

Early Alerts

Tools that allow you to catch problems before they get out of hand.

QuadC’s data-driven approach provides actionable insights to help you proactively identify struggling students and personalize their learning experience. Knack does not have an Early Alerts feature at this time.

Early Alerts

QuadC

Knack

Manually triggered    checkmark x mark-1
Automated triggers, case management, assign cases to multiple teams, single-source of truth for student info checkmark x mark-1

Administrative Tools

Administrative tools designed to support staff holistically

QuadC brings all learning support services into one platform, helping staff manage scheduling, notes, workflows, and attendance. Knack reduces admin work by managing peer tutors but focuses only on tutoring operations.

Administrative Tasks

QuadC

Knack

Scheduling flexibly operated by self-serve or staff-managed   checkmark checkmark-1
Easily configured single-sign-on and LDAP authentication capabilities checkmark checkmark-1
Tracking attendance of students and tutors checkmark checkmark-1
No-show policy tracking, notifications, and enforcement  checkmark checkmark-1
Designed to support advising checkmark x mark-1
Designed to support the writing center checkmark x mark-1
Designed to support tutoring       checkmark checkmark-1
Designed to support counselling  checkmark x mark-1
Designed to support supplemental instruction  checkmark x mark-1

 

Reporting

Advanced-Data to Improve Your School's Performance

Both systems offer usage reports. QuadC adds deeper analytics across tutoring, advising, writing help, and early alerts. Staff can build custom reports, track student outcomes, and export data when needed.

Reporting Features

QuadC

Knack

Customizable reports with charts, graphs, and statistics which eliminate the need for manual data entry checkmark checkmark-1
Can easily export data into CSV files to share checkmark checkmark-1

 

Student Features

Intuitive student features to increase ease of use

QuadC includes chat, social-style discovery tools, and a clean interface that works across all services. Knack offers a friendly matching process but focuses on peer tutoring.

Student Features

QuadC

Knack

Instant messaging feature between hosts, students, and administrators    checkmark checkmark-1
One can easily search for services or tutors in a social media-inspired interface  checkmark checkmark-1
Support online sessions checkmark checkmark-1
Support in-person sessions checkmark checkmark-1
Can see a log of all past, current, and upcoming sessions checkmark checkmark-1
Customer tech support checkmark checkmark-1
Daily live seminars for tech support for training and ease of use checkmark x mark-1
Allows schools to consolidate multiple programs and services checkmark x mark-1
New features/updates are installed automatically and without additional costs checkmark checkmark-1

 

AI

Engage with AI tools ethically

QuadC takes student support further than Knack by combining AI and human tutoring. Unlike Knack, QuadC’s AI Tutor provides 24/7 tailored help powered by multiple large language models, so students always have guidance and can connect with human tutors when needed. QuadC AI also includes adaptive learning, early alerts, LMS integration, group chats, and embeddable AI bots. This all-in-one approach supports students at scale while giving educators and administrators actionable insights to improve outcomes.

AI

QuadC

Knack

AI Tutoring Features for Students, Tutors, and Administrators checkmark x mark-1

AI 'Study Buddy' - Supplement to Human Tutors and Instructors, 24/7 Quick Question and Answers (guidance, not direct answer).

checkmark x mark-1

Human Tutor integration: connects students with relevant professionals from your school (Tutor, Advisor, Teaching staff) when extra support is needed.

checkmark  x mark-1 

Multiple large language models (LLMs) for the price of one

checkmark  x mark-1

LMS integration for seamless academic support

 checkmark  x mark-1

Shared seats licensing model for flexible institutional use

 checkmark  x mark-1

Group chats with multiple humans and AI bots in the same conversation

 checkmark  x mark-1 

Embeddable AI bots on campus websites and LMS

 checkmark  x mark-1 

 

Download the full report for later.

Get a one-page summary of the key differences between QuadC and Penji so you can share it with your team!

By completing this form, you agree to receive email communications from QuadC.

Improve Student Retention with QuadC

User-Friendly Interface

Students and administrators love the ease and simplicity in navigating available services and finding the right resources to connect with.

 

 

Simplified
Scheduling

Allow students, advisors and administrators to easily book appointments. 

Flexible Meeting Options

QuadC accommodates in-person, online, and drop-in meetings, complete with a virtual classroom and conferencing integrations.



Accessible Reports

Easily measure the impact your student success department has on the institution's key objectives.

Client Testimonials

QuadC’s adamant about their product; they are pushing something awesome. More than that was their willingness to work with us to customize the product. Phenomenal!

QuadC is formatted in a way that’s familiar to our students. They can chat with Tutors like they would on Facebook. It’s a better user experience!

It has been a pleasure working with you and the entire QuadC team to help the University of Pittsburg implement its new Academic Support model. I would rate all of you a 10 for your responsiveness and willingness to adjust the platform and accommodate our different use cases.

Find out how QuadC can help your institution improve student retention.

With customizable configurations and a superior user experience, QuadC will seamlessly integrate with all of your institution's existing tools.